Our number one goal at Central Auto is to make sure all of our customers are happy. If you would like to learn more about the experience past customers visiting Central Auto have had working with our team, take a look at the reviews on this page. We are confident the reviews will endorse everything we are trying to do at Central Auto. If you have recently paid us a visit, head over to the Central Auto “Contact Us” page and let us know how we did.
I've had some really bad car buying experiences in the past so I was weary coming into this purchase. I was interested in a car at central auto so I did my due diligence to make sure I didn't get burned. I worked with JR and I feel like he was straight with me from the beginning. My interact...ion with him was good and I was pleased with his honesty and willingness to help me out.I wasn't as impressed when I had to meet with the loan coordinator though. She tried telling me that gap insurance was required after I asked her multiple times if it was. After doing my own research I realized it wasn't required and I had her take it off before signing the documents. I would have been very mad if I found out after the fact because it cost over $1000! Other than that though I felt that the transaction went smoothly and fairly. I got a good price on the car, they threw in new tires for me, and got me the dealers price on new struts. They did tell me they would make sure the car was cleaned up and detailed before I picked it up. Well it wasn't.. I had to spend a couple hours of my own time detailing it. When I got my plates back they were the wrong ones, so I had to drive out to the dmv and pay ten bucks to get the right ones. Because of the good price they gave me on the car and all that they threw in, I was able to look past some of the things they did wrong and give them 4 stars. However if I were to rate just the service alone I would have to give them 3 stars at the most. As long as you do your research and choose a good car, I think you will have a positive experience with central auto. If you choose a beater car and expect it to run perfectly, you won't be pleased no matter where you buy it, you'll end up disappointed. Just be smart with the car buying process, and you can get a good price by going to central auto. Make sure you find JR though or even Omar cause they will treat you well. Good luck!Show more
Brett Utah Fan
04 Sep 2015
Overall polite and easy to deal with. Delivered a clean car to my daughter, and were honest and up front on the deal. I'd buy another car from them. Thanks Sam/JR for helping us out.
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